Truro and Falmouth Vauxhall gets tech-savvy with Vauxhall's new web services
By Sophie21 | Tuesday, February 26, 2013, 15:20
Local retailer, Truro and Falmouth Vauxhall, is enabling
customers in Cornwall to reap the benefits of modern technology, thanks to
Vauxhall's range of web-based services.
To offer convenience, ease and superior service, the tech-savvy
manufacturer has launched an all-new Customer Order Tracking system, which
keeps motorists informed of the progress of their new car from order to
This new digital development adds to the recently launched Online
Booking Service, which saw Vauxhall become the first vehicle manufacturer to
pioneer a system that enables drivers to schedule their next service or repair
work online at a time and place to suit them.
Plus, combined with Vauxhall's Online Configurator, where
drivers can select their chosen options to create their ideal model, there is
wealth of web-based services to get customers clicking!
On the right track
The newest addition to the line-up of web-based facilities
available at the dealership is Vauxhall's new Customer Order Tracking
To offer superior levels of service, customers purchasing a
brand new Vauxhall car are now able to track the progress of their new vehicle
from the point of ordering, right the way through the factory process.
Brett Willey explains: "When a customer orders their new
car, they have the option to be signed up to a new online system that will send
them emails tracking the progress and build of their car as their order
"This free new facility offers a great opportunity for
Vauxhall owners to be kept fully informed as to the status of their order and
it certainly helps to generate a sense of excitement as people discover when their
vehicle passes through each of the various stages!"
Hassle-free service and repair booking
In addition, customers at Truro and Falmouth Vauxhall can
also take the quick and easy route to car maintenance by booking their service
or repair work online using Vauxhall's easy-to-use application.
Drivers simply go to the 'Book a Service' section of www.vauxhall.co.uk and
enter their registration number and mileage or select their car from a drop
The new system then allows owners to access both Vauxhall's
Fixed Price Repairs and Fixed Price Servicing too, which start from just £99
including labour, parts and VAT. All exclusive prices are guaranteed and cover
scheduled services, repairs and MOTs. Customers also have the opportunity to
enquire about other work they may require.
All the work is carried out by Vauxhall-trained technicians
using only genuine parts, so owners can feel confident they're getting the best
possible service as well as great value for money.
What's more, to make the process even more convenient, customers can select a
time for their service or repair work to be undertaken that is convenient for
them, with the potential for service slots at the dealership at just 48 hours'
Choice at your fingertips
Finally, building the car of your choice has never been
easier, thanks to Vauxhall's Online Configurator. Customers select the model
they would like to configure at www.vauxhall.co.uk and then simply choose the
options and features they wish to include, from trim, engine, colour and style
What's more, customers can take a 360-degree virtual tour of
their configured model, helping to envisage what their ideal new vehicle will
look like, whilst all the while being able to see the price of their configured
Brett Willey, Retail Operator at Truro and Falmouth Vauxhall,
comments: "The Online Configurator is not only easy to use, it also allows
customers to have complete control over the features they wish to choose and
how they would like their new Vauxhall to look, both inside and out.
"Plus, to make the experience more exciting and engaging,
customers have the option to email and share their configured model using
social media platforms such as Twitter and Facebook, making the experience fun
What's more, car customers can choose to drive their ideal
new model away at a monthly payment to suit their budget on Vauxhall's
innovative zero per cent APR Flexible Finance scheme.
Using the online calculator, customers simply input the
deposit they wish to pay and select their chosen payment term. With zero per
cent APR Representative, no minimum deposit and a payment term varying between
24 to 60 months, Flexible Finance makes it easy for motorists to buy their
chosen car at a monthly cost that suits them.
To find out more about Vauxhall's range of services,
vehicles and offers, please visit www.cornwallvauxhall.co.uk to locate your