Truro and Falmouth Vauxhall gets tech-savvy with Vauxhall's new web services

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By Sophie21 | Tuesday, February 26, 2013, 15:20

Local retailer, Truro and Falmouth Vauxhall, is enabling

customers in Cornwall to reap the benefits of modern technology, thanks to

Vauxhall's range of web-based services.


To offer convenience, ease and superior service, the tech-savvy

manufacturer has launched an all-new Customer Order Tracking system, which

keeps motorists informed of the progress of their new car from order to



This new digital development adds to the recently launched Online

Booking Service, which saw Vauxhall become the first vehicle manufacturer to

pioneer a system that enables drivers to schedule their next service or repair

work online at a time and place to suit them.


Plus, combined with Vauxhall's Online Configurator, where

drivers can select their chosen options to create their ideal model, there is

wealth of web-based services to get customers clicking!


On the right track

The newest addition to the line-up of web-based facilities

available at the dealership is Vauxhall's new Customer Order Tracking



To offer superior levels of service, customers purchasing a

brand new Vauxhall car are now able to track the progress of their new vehicle

from the point of ordering, right the way through the factory process. 


Brett Willey explains: "When a customer orders their new

car, they have the option to be signed up to a new online system that will send

them emails tracking the progress and build of their car as their order



"This free new facility offers a great opportunity for

Vauxhall owners to be kept fully informed as to the status of their order and

it certainly helps to generate a sense of excitement as people discover when their

vehicle passes through each of the various stages!"


Hassle-free service and repair booking

In addition, customers at Truro and Falmouth Vauxhall can

also take the quick and easy route to car maintenance by booking their service

or repair work online using Vauxhall's easy-to-use application.


Drivers simply go to the 'Book a Service' section of and

enter their registration number and mileage or select their car from a drop

down list.


The new system then allows owners to access both Vauxhall's

Fixed Price Repairs and Fixed Price Servicing too, which start from just £99

including labour, parts and VAT. All exclusive prices are guaranteed and cover

scheduled services, repairs and MOTs. Customers also have the opportunity to

enquire about other work they may require.


All the work is carried out by Vauxhall-trained technicians

using only genuine parts, so owners can feel confident they're getting the best

possible service as well as great value for money.

What's more, to make the process even more convenient, customers can select a

time for their service or repair work to be undertaken that is convenient for

them, with the potential for service slots at the dealership at just 48 hours'



Choice at your fingertips

Finally, building the car of your choice has never been

easier, thanks to Vauxhall's Online Configurator. Customers select the model

they would like to configure at and then simply choose the

options and features they wish to include, from trim, engine, colour and style

to accessories.


What's more, customers can take a 360-degree virtual tour of

their configured model, helping to envisage what their ideal new vehicle will

look like, whilst all the while being able to see the price of their configured



Brett Willey, Retail Operator at Truro and Falmouth Vauxhall,

comments: "The Online Configurator is not only easy to use, it also allows

customers to have complete control over the features they wish to choose and

how they would like their new Vauxhall to look, both inside and out.


"Plus, to make the experience more exciting and engaging,

customers have the option to email and share their configured model using

social media platforms such as Twitter and Facebook, making the experience fun

and interactive." 


Flexible affordability

What's more, car customers can choose to drive their ideal

new model away at a monthly payment to suit their budget on Vauxhall's

innovative zero per cent APR Flexible Finance scheme.


Using the online calculator, customers simply input the

deposit they wish to pay and select their chosen payment term. With zero per

cent APR Representative, no minimum deposit and a payment term varying between

24 to 60 months, Flexible Finance makes it easy for motorists to buy their

chosen car at a monthly cost that suits them.


To find out more about Vauxhall's range of services,

vehicles and offers, please visit to locate your

nearest site.  



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